Services

Services Available to Your Company

We provide customer contact solutions that

accelerate cash flow
reduce operating cost
improve customer service & retention.

by understanding your needs & objectives through a simplified process of discussion, “piloting”, evaluation, and implementation.

The “credit-to-cash” cycle is a full-circle process. You need a company that identifies proactive opportunities with data-backed analysis, and uses approaches based on your needs.

Case Study:

Challenge: "Company X" was frustrated with their collection agency as they were not being proactive about common billing problems. The commissions paid did not match with Company X's expectations.

Solution: Synter became a client in the “traditional” form to get an understanding of the issue. We created & implemented a solution that eliminated the common billing problem by fixing the issue on the ‘front end’, thus saving the client money and customers.

A sampling of our customer contact solutions are:

First Party Account Receivables Management Outsourcing
Inbound / Outbound Dispute Resolutions
Inbound / Outbound Customer Care & Customer Billing Inquiries
Master Account Updating
Traditional Third Party Collections
Welcome Call / New Customer Orientations